Latest News

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The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
Topics
- All Topics
- Alert [7]
- Development [17]
- Miscellaneous [4]
- New Feature [24]
- System Outages [5]
Months

Apr 17 2014 :: Server Downtime

On April 16 the SiteTrust Network experienced an extended period of downtime due to packet loss and latency issues at our data center.

We sincerely apologize for the inconvenience caused.

Due to the disruption to services we have extended all active SiteTrust Network memberships by three days.

Feel free to let us know if you have any questions.

[More]

Apr 08 2014 :: eTrustNetwork Domain Retired

After changing the service's name from the eTrust Network to the SiteTrust Network in June 2007, we are now retiring support for the original etrustnetwork.com domain.

All links referencing etrustnetwork.com will cease directing to sitetrustnetwork.com on April 30, 2014.

Our back link checks haven't unearthed any members still referencing etrustnetwork.com, but for those who haven't updated their links since 2007, simply change any link or image URL that references www.etrustnetwork.com to www.sitetrustnetwork.com.

If you have any queries regarding this change, let us know and we'll be happy to assist.

[More]

Nov 26 2013 :: Customer Feedback Publishing on Social Media

We are pleased to announce that the Account Area now provides buttons to share your feedback on Facebook, Google+ and Twitter.

This new set up replaces the previous integration with Twitter, which involved navigating to a separate page to Tweet feedback.

Your feedback can now be conveniently shared on all three social media sites from the My Feedback page.

In the case of Facebook and Twitter, you have the opportunity to add a comment or tweak your message before publishing.

[More]

Jul 22 2013 :: Scheduled Maintenance

Our server will be undergoing scheduled maintenance on Monday, July 22 and Tuesday, July 23, 2013.

During these two periods both the website and trust seals will be unavailable for a period of up to one hour sometime between 12:00 AM and 5:00 AM CDT (GMT-5).

We apologize for any inconvenience this may cause.

[More]

Jul 02 2013 :: Scheduled Maintenance

Our server will undergo scheduled maintenance on Wednesday, July 3, 2013.

During this time both the website and trust seals will be unavailable for a period of up to one hour sometime between 12:00 AM and 5:00 AM CDT (GMT-5).

We apologize for any inconvenience this may cause.

[More]

Nov 12 2012 :: Feedback Can Now be Published on Twitter

Members who have enabled visitor feedback can now publish selected feedback on Twitter directly from the My Feedback section in the Account Area.

Simply click on 'Tweet Feedback', sign into Twitter, then select the feedback comments you wish to Tweet.

[More]

Jan 05 2012 :: Server Upgrade

We are currently in the process of upgrading our server. During the upgrade we may experience some intermittent service issues.

The upgrade will take place starting on January 5th. We will post an update once the migration is complete.

We apologize for any inconvenience caused.

UPDATE:

We are pleased to announce that the server upgrade has been completed without disruption to service.

[More]

Mar 25 2011 :: Thumbnail Images Restored

Thumbnail images have been restored to the directory listings and report pages. The outage was due to service changes by our third party supplier.

We apologize for any inconvenience caused.

[More]

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