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More Feedback Options Now Available

February 4, 2010

Merchants who accept visitor feedback now have two more feedback settings that can be manipulated to suit the website's needs.

Merchants can now opt whether to make the first name and country fields optional or mandatory. The default setting is for them to both be optional. These settings can be changed independently of each other.

If a field is optional, the user may still input the corresponding details, but are not required to do so. Some merchants choose to keep more fields optional to encourage visitors to submit feedback, while other merchants prefer to see more information regarding feedback submitters.

To toggle the optional fields on and off, simply log into the merchant account area, click on 'Edit Details' next to your website name, and use the corresponding form fields in the 'Website Feedback Options' area.

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