Latest News

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The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
- All Topics
- Alert [7]
- Development
- Miscellaneous [4]
- New Feature [24]
- System Outages [9]

Nov 06 2007 :: Affiliate Program Launched

The SiteTrust Network has now launched an affiliate program. Affiliates can earn a fixed percentage of the sign up fee paid by a referred merchant. Merchants are paid by Paypal upon request.

You can learn more about the affiliate program at our Affiliate Center.


Sep 25 2007 :: Paymate: a new payment option

Merchants now have the option of paying by Paymate as well as by Paypal. Paymate enables payments by Visa and Mastercard. Australian merchants can also use Bankcard.

Paymate currently accepts payments from the following locations: American Samoa, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Canada, Chile, Cook Islands, Cyprus, Czech Republic, Denmark,Ecuador, Fiji, Finland, France, French Polynesia, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Korea (South), Luxembourg, Malta, Mexico, Netherlands, New Caledonia, New Zeala, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States of America, Uruguay, Vanuatu, and the Virgin Islands.

Learn more about


Sep 21 2007 :: Feedback email notifications

Merchants who do not receive visitor feedback submissions on a regular basis can now elect to receive email notifications whenever feedback is submitted.

This can save the inconvenience of having to regularly log in to check for new feedback messages. This setting only applies to sites where feedback is turned on.

By default email notifications are turned off. To change this settings, log into the merchant area and select the View Details link next to your site title. You can change the setting under Site Seal Options.


Aug 22 2007 :: Restricted feedback coming soon

Based on the concern expressed by some merchants that competitors may submit erroneous feedback, the SiteTrust Network will soon enable members to select between restricted and unrestricted feedback. This feature will come into action sometime next week.

When restricted feedback is turned on, visitors will have to input a feedback code (as chosen by you) in order to submit feedback. You can provide the code to your customers through email correspondence and/or your member's area. This enables you to restrict feedback submissions to those who have made a purchase from you in the past. The restricted feedback code can be changed at any time in the merchant account area.

When restricted feedback is turned off, any visitor to your site and to our network will be able to submit feedback. This is the default setting, and it will apply to all current merchant sites. Starting next week, all new applicants will have the ability to select a setting, while existing merchants will be able to change the setting in the Merchant Area.

You will be able toggle on and off this setting at any time by logging into the Merchant Area and selecting View Details next to your site name. This setting will only apply for merchants that have visitor feedback turned on. Let us know if you have any questions.


Aug 21 2007 :: RSS feeds in development

RSS feeds are now in development. These will enable merchants to use RSS technology to display validated customer feedback direclty on their site. This feature will provide an alternative to the direct feedback feeds which use iframes. The RSS feeds are designed for advanced users who wish to take full control over the display of feedback on their website.

More details regarding the RSS feeds will be provided once set up is complete.


Aug 10 2007 :: Extensions to the Help Center

Various extensions have been made to the merchant help center. The extensions cater for the addition of new features such as the downloadable shopping cart modules.


Aug 01 2007 :: New Merchant Help Center

Due to the burgeoning collection of features available to merchants, a Merchant Help Center has been created. It can be reached by logging into the merchant area and clicking on Help Center. The help section provides an overview of the merchant account features along with a selection of 'How To' articles.


Jun 15 2007 :: Name Change Commenced

This service is now operating under the name SiteTrust Network as opposed to the original name, eTrust Network. As a result of the change over, there may still be references to eTrust Network on the website and the seals themselves. These will be updated over the next week or so.


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