Latest News

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The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
- All Topics
- Alert [7]
- Development
- Miscellaneous [4]
- New Feature [24]
- System Outages [9]

Jun 23 2015 :: Links Now Default to nofollow

To avoid any potential penalties to member websites from search engines such as Google, all links to merchant listings now default to using "nofollow" tags.

Merchants who prefer not to have nofollow links used can turn this setting off. To change the nofollow link setting, log into the merchant account area, click on Edit Details next to your website name and scroll down to the "Website Listing Options" box. Change the value for "Use nofollow links" to "No" and click on the continue button at the bottom of the page to save the changes.

Contact us if you have any questions about this change.


Apr 08 2014 :: eTrustNetwork Domain Retired

After changing the service's name from the eTrust Network to the SiteTrust Network in June 2007, we are now retiring support for the original domain.

All links referencing will cease directing to on April 30, 2014.

Our back link checks haven't unearthed any members still referencing, but for those who haven't updated their links since 2007, simply change any link or image URL that references to

If you have any queries regarding this change, let us know and we'll be happy to assist.


Jan 05 2012 :: Server Upgrade

We are currently in the process of upgrading our server. During the upgrade we may experience some intermittent service issues.

The upgrade will take place starting on January 5th. We will post an update once the migration is complete.

We apologize for any inconvenience caused.


We are pleased to announce that the server upgrade has been completed without disruption to service.


Apr 01 2010 :: Improved Dynamic Seal Caching

Due to the popularity of our dynamic seal images, we have improved the caching system for the image display. This system will reduce our server load and improve the display performance.

Let us know if you experience any display issues with the new setup.


Dec 01 2008 :: Website Thumbnail Updates

SiteTrust Network members now have the ability to update website thumbnails that are out of date.

The SiteTrust Network report pages and directory listings feature website thumbnails for our member websites. These thumbnails are refreshed approximately once a month, but members can refresh the thumbnail themselves if the thumbnail is out of date. This is often the case after a site redesign.

To update your website thumbnail log into the account area and click on 'Edit Details' next to your website name. Scroll down to the 'Third Party Data' section and click on the thumbnail update link.


Nov 21 2008 :: Site Redesign

The SiteTrust Network website has undergone a cosmetic makeover, with a new design applied to the website. The changes are intended to provide a more contemporary look and feel to the service.


Dec 06 2007 :: New Website Design and Seals

The SiteTrust Network has undergone a site redesign. This involves the site logo, and in turn, the Trust Seals. Existing merchants are encouraged to update their Trust Seals to reflect the new design.

The feedback feed display and merchant section will be updated to reflect the changes over the next day or so.


Nov 09 2007 :: 30 Day Money Back Guarantee

The SiteTrust Network is pleased to announce a 30 day money back guarantee for new membership purchases. All new merchants who sign up on or after November 8 2007 are entitled to a full refund if they elect to cancel their account within the first 30 days of membership.

This enables interest merchants to trial our program risk free.

Please note that this applies to the first year's fee only.


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