The latest news and information concerning the SiteTrust Network can be viewed here. Use the navigation links at the bottom of the page to view older news items.
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Aug 01 2007 :: New Merchant Help Center
Due to the burgeoning collection of features available to merchants, a Merchant Help Center has been created. It can be reached by logging into the merchant area and clicking on Help Center. The help section provides an overview of the merchant account features along with a selection of 'How To' articles.
Jul 30 2007 :: Custom Feedback Submission Message
A new tool has been added to the Merchant account area. It enables merchants to display a custom message to visitors after they have submitted feedback. The message can provide a coupon or promotional code as a reward to the customer. To keep things fair and transparent, the custom message is displayed to the customer regardless of the feedback rating submitted.
Jul 29 2007 :: Merchant Feedback Responses
A new feature has been added that enables merchants to submit responses to feedback submitted by their customers. This is particularly helpful if you feel a customer has been unreasonable. View an example here.
Jun 15 2007 :: Name Change Commenced
This service is now operating under the name SiteTrust Network as opposed to the original name, eTrust Network. As a result of the change over, there may still be references to eTrust Network on the website and the seals themselves. These will be updated over the next week or so.
Jun 13 2007 :: Planned Name Change
Due to a potential trademark conflict, this service will soon trade using the name "Site Trust Network" as opposed to "eTrust Network". The primary site domain will change from eTrustNetwork.com to SiteTrustNetwork.com. We will retain the etrustnetwork domain names and forward all traffic to the appropriate locations.
Jun 05 2007 :: Direct Feedback Feeds
A new feature has been added to the merchant center that enables approved websites to display their eTrust Network feedback directly on their website. The feedback feeds can be customized to fit the design and layout of the merchant site. This feature is available to all approved merchant sites that have been set to accept visitor feedback. Click here to view an example.
May 22 2007 :: eTrust Network Launched
The eTrust Network has been officially launched and is now accepting merchant applications for web site seals. Be sure to have a look around our site to see what we can do for you. If you have any questions, feel free to contact us.